Shipping Policy

Last Updated: June 2026

Thank you for choosing NOCTRA Eyewear. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

• Canada: 5–12 business days
• United States: 5–12 business days
• International: 7–20 business days

Please note that these are estimated delivery times and may vary depending on your location, customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear.

Delayed Shipments

While we do our best to ensure timely delivery, NOCTRA Eyewear is not responsible for delays caused by shipping carriers, customs inspections, weather events, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

NOCTRA Eyewear is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team as soon as possible.

We will work with the shipping carrier to investigate the issue and help find a solution.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team.

Thank you for shopping with NOCTRA Eyewear.